Sovi Sleep ("we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.
When you place a pre-order or contact us, we collect:
When you visit sovisleep.com, we may automatically collect:
This information is collected through standard web server logs and may be collected by third-party tools such as Google Analytics, if installed.
We use the information we collect to:
We will never sell, rent, or share your personal information with third parties for their marketing or monetization purposes.
We share your information only as necessary to operate our business:
We retain your personal information for as long as necessary to fulfill your order, resolve disputes, comply with legal obligations, and operate our business. Order records are typically retained for a minimum of 7 years for tax and accounting purposes.
Depending on your location, you may have the right to:
To exercise any of these rights, please email us at sovisleep@gmail.com.
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your personal information, and the right to opt out of the sale of your personal information. We do not sell personal information. To submit a request, send us an email with the subject line "PRIVACY" at sovisleep@gmail.com.
Our website may use cookies and similar tracking technologies to improve your browsing experience. You can instruct your browser to refuse cookies or alert you when cookies are being sent. Some features of our website may not function properly without cookies.
We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. Payment processing is handled entirely by Stripe, which is PCI-DSS compliant. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to read their privacy policies.
We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page with a new effective date. We encourage you to review this policy periodically.
If you have questions or concerns about this Privacy Policy or your personal information:
Sovi Sleep · sovisleep@gmail.com